På bilden syns ett tänt doftljus från moony flames som är fotograferat som närbild.

Shipping & Delivery – Shipping Information and Delivery Times

Every Moony Flames product is handmade in small batches in Småland, Sweden, and carefully packed before making its way to its new home.

Whether you order a handmade scented candle, wax melts, a personalised candle or a gift, we do our best to make sure your order is dispatched as quickly and safely as possible.

Delivery times

Most orders are dispatched no later than the next business day after your order is placed.

Our standard processing time is 1–3 business days. During busy periods, promotions or product launches, processing may take a little longer.

Once your order has been dispatched, you will receive a shipping confirmation by email with tracking information.

Shipping costs

We currently ship to Sweden, Germany and Norway.

🇸🇪 Sweden

  • 69 SEK shipping
  • Free shipping from 599 SEK

🇩🇪 Germany

  • 69 SEK flat-rate shipping (approx. €7)

🇳🇴 Norway

  • 249 SEK flat-rate shipping
  • Orders to Norway are shipped without Swedish VAT
  • Norwegian VAT and any import or handling fees may be charged upon import and are payable by the recipient

The applicable shipping cost is always shown clearly at checkout before you complete your purchase.

Shipping & tracking

Most orders are shipped with PostNord.

Once your order leaves our studio in Småland, you will receive a tracking number by email so you can follow your parcel on its way to you.

Delivery times may vary depending on the destination, carrier and local conditions. Deliveries outside the EU may also be affected by customs processing.

Shipping to Norway

Norway is outside the EU. Orders to Norway are therefore exported from Sweden without Swedish VAT.

Upon import, Norwegian VAT and possible import, customs or handling fees may apply. These charges are not included in the price charged by Moony Flames and are payable by the recipient upon import or delivery.

Any additional charges are determined by Norwegian authorities and/or the carrier and are therefore outside the control of Moony Flames.

How we pack your order

We put just as much care into packing our products as we do into making them.

Our handmade scented candles, wax melts and gifts are protected with compostable packing peanuts and recyclable paper to help reduce the risk of damage during transport.

If your order contains plastic packaging material, it is reused material that we have saved and given another life. We do not purchase new plastic packaging; instead, we reuse materials that would otherwise have been discarded.

For us, it is a simple way to reduce unnecessary waste while making sure your order arrives safely.

Questions about your delivery?

If you have any questions about your order, shipping or delivery, you are always welcome to contact us at:

info@moony-flames.se

For information about returns, complaints and your right of withdrawal, please visit our Returns & Right of Withdrawal page.

Thank you for shopping with Moony Flames

Every order is packed by hand in our studio in Småland with care for both the products and their journey to you.

Thank you for choosing handmade products from a small Swedish business. 🤍

Hand som håller flingor av svenskt sojavax till handgjutna doftljus, med färdigt ljus i glasburk på träfat i bakgrunden.
Moony Flames